I Forgot My Password, How Do I Reset Password?

WEBSITE

If you don’t remember your password to login, please follow these steps.

• Log on to www.GokuMarket.com
   
• At the Login Page, click on Forgot Password
  
  

• Enter your registered Email ID and once done, check off the I'm not a robot box and and click on Reset Password
  
  

Click on OK

• Login to your email, open the Forgot Password email, & click on the Reset Password link

• Enter your new password, confirm your new password (please note that your password is at least 8 characters long, containing at least 1 special symbol (ex. @), 1 number, 1 uppercase, and 1 lowercase letter) and click on Reset Password
  
  
• Congratulations! Your password has been changed successfully.

Next, you can Login to your GokuMarket account securely.

MOBILE 

If you don’t remember your password to login, please follow these steps.

• Open the GokuMarket App
  
  
• On the Login Page, tap on Forgot Password
  
  
  
  
  
• Enter the Email ID, tick mark on Captcha, and click on Reset password
  
  
  
• Login to your email, open the Forgot Password email, & click on the Reset Password link
  
  
  
  
• Enter your new password, confirm your new password (please note that your password is at least 8 characters long, containing at least 1 special symbol (ex. @), 1 number, 1 uppercase, and 1 lowercase letter) and click on Reset Password