If you don’t remember your password to log in, please follow these steps. (NOTE: As a security precaution, after resetting your password, your withdrawals will be suspended for 24 hours)
WEBSITE
- Log on to www.GokuMarket.com and click on Login.
- At the Login Page, click on Forgot Password
- Enter your registered Email ID, check the I'm not a robot box, and click on Reset Password
- Click on OK
- Login to your email, open the Forgot Password email, & click on the Reset Password link (Note: Do not Copy and paste the link)
- Enter new password and confirm your new password (please note that your password is at least 8 characters long, containing at least 1 special symbol (ex. @), 1 number, 1 uppercase, and 1 lowercase letter) and click on Reset Password
- Congratulations! Your password has been changed successfully.
Next, you can Login to your GokuMarket account securely.
MOBILE
If you don’t remember your password to login, please follow these steps.
- Open the GokuMarket App and click on Login
- On the Login Page, tap on Forgot Password
- Enter the registered Email ID and check the I'm not a Robot
- Click on Reset password
- Login to your email, open the Forgot Password email, & click on the Reset Password link
- Enter your new password, confirm your new password (please note that your password is at least 8 characters long, containing at least 1 special symbol (ex. @), 1 number, 1 uppercase, and 1 lowercase letter), and click on Reset Password
- Congratulations! Your password has been changed successfully.
Next, you can Login to your GokuMarket account securely.
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