How to Withdraw my Cryptocurrency Wallet Balance?

Before proceeding with the withdrawal please note:

1. As a security precaution, it is mandatory to enable the Google Authenticator without which the withdrawal cannot be processed.

2. Both the Email OTP and Google Authenticator Code will be required for a withdrawal

3. Withdrawals will be suspended for 24 hours in the event of any user account changes for password or Password Reset or new Email.

WEBSITE

• Log on to www.GokuMarket.com 

• Login using your registered email address and password.

• Hover the mouse over to Wallet and select Main
  
  
  

• Select the Cryptocurrency and click on Withdraw (Here we have selected BTC)
  

• Enter the BTC wallet address of the other user/exchange where the fund will be transferred

• Enter the Amount

• On confirmation click on Withdraw
  

• Enter the withdrawal OTP sent to the registered email address and then enter the code from the Google Authenticator App click on Withdraw

• The withdrawal will be processed shortly (Note: Depending on the volume of deposit and withdrawal requests, the request may take a  while sometimes, however, most of the requests are processed instantly)
• If the withdrawal still says "in process" after 10 minutes, please contact the GokuMarket Support Team using Live Chat for them to confirm if there is any support needed.

MOBILE

• Open the GokuMarket App

• Tap on Withdrawal                                                

• Select the Cryptocurrency to withdraw (we selected BTC here)  

• Enter the BTC wallet withdrawal address of the other user/exchange where the fund will be transferred

• Enter the amount.

• On confirmation click on Withdraw.                     

• Enter the withdrawal OTP sent to the registered email address and then enter the Google Authenticator code and click on Withdraw

• The withdrawal will be processed shortly (Note: Depending on the volume of deposit and withdrawal requests, the request may take a  while sometimes, however, most of the requests are processed instantly)
• If the withdrawal still says "in process" after 10 minutes, please contact the GokuMarket Support Team using Live Chat for them to confirm if there is any support needed