WEBSITE
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Log on to www.gokumarket.com
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Login using your registered email address and password.
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Hover the mouse over to Wallet and select Main
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Select the Cryptocurrency and click on Withdraw (Here we have selected BTC)
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Enter the BTC wallet address of the other user/exchange where the fund will be transferred
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Enter the amount.
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On confirmation click on Withdraw.
- On clicking the Withdraw button, a withdrawal OTP will be received in the user's registered email which will be valid for 5 minutes (as displayed in the image below)
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Enter the withdrawal confirmation OTP received in the email and click on Withdraw
- The withdrawal will be processed shortly (Note: Depending on the volume of deposit and withdrawal requests, the request may take a while sometimes, however, most of the requests are processed instantly)
- If the withdrawal still says "in process" after 10 minutes, please contact the GokuMarket Support Team using Live Chat for them to confirm if there is any support needed.
MOBILE APP
- Open the GokuMarket App
- Tap on Withdrawal
- Select the Cryptocurrency to withdraw (we selected BTC here)
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Enter the BTC wallet withdrawal address of the other user/exchange where the fund will be transferred
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Enter the amount.
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On confirmation click on Withdraw.
- On clicking the Withdraw button, a withdrawal OTP will be received in the user's registered email which will be valid for 5 minutes (as displayed in the image below)
- Enter the withdrawal confirmation OTP received in the email and click on Withdraw
- The withdrawal will be processed shortly (Note: Depending on the volume of deposit and withdrawal requests, the request may take a while sometimes, however, most of the requests are processed instantly)
- If the withdrawal still says "in process" after 10 minutes, please contact the GokuMarket Support Team using Live Chat for them to confirm if there is any support needed
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