KYC details submitted between 10.00 AM to 10.00 PM Hong Kong time will be verified within 24 business hours (1-2 days). Further, KYC Details submitted after 10.00 PM Hong Kong time will be verified during business working hours.
Are my documents secured?
GokuMarket has implemented a number of security measures to ensure that your information is not lost, abused, or altered. Our data security measures include, but are not limited to: PCI Scanning, Secure Sockets Layer encryption technology, pseudonymization, internal data access restrictions, and strict physical access controls to buildings & files.
Please note that it is impossible to guarantee 100% secure transmission of data over the Internet nor method of electronic storage. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information.