How to Check the Status of the MoonPay Transaction?

After the transaction is complete on the MoonPay page and the user is redirected back to GokuMarket, then the status of the transaction can be checked under the Purchased History at the bottom of the Third-party Payment page.

Please follow the below steps:

• Logon to  www.gokumarket.com 
• Login using your registered email address
• Click on the Buy Crypto in the top menu

• View the drop-down list and click on the Third-party Payment MoonPay

• Scroll down to the Purchase History section
• Click on the View More link

• A pop-up will display the details of the transaction:  

For any payment related issues and/or requests, please contact support@moonpay.io. 

[Latest update 2020-06-20]