Please follow the below simple step by step guide:
- Logon to www.GokuMarket.com
- Login using the registered email address and password
- Click on the Buy Crypto in the top menu
4. View the drop-down list and click on the Third-party Payment MoonPay (Please note that the user should first be KYC verified)
5. Click on the “I want” drop-down list and select the cryptocurrency of choice to purchase
6. Click on the “Pay With” drop-down list and select the payment fiat currency
7. Enter the amount (view minimum transaction limits)
9. Click on Continue
10. User will now be redirected to the payment page.
11. MoonPay will first take the user through the KYC process with entering the payment card billing address, ID proof, and a selfie.
12. After completing the KYC process, the user will be redirected to add the credit/debit card details and click on Continue
13. Next, the user will be able to see a summary of the purchase details with the receiving crypto amount, MoonPay fee, and Gokumarket Trade Fee with a total cost.
15. Click on Buy Now to complete the transaction
16. If the user’s card provider has 3D Secure enabled, this will now be prompted and completed
17. Next, the user is redirected back to the GokuMarket platform and notified that the order is pending and once fully processed an email with all details will be sent to the user.
18. Click Okay
Congratulations on completing the crypto purchase process with your credit/debit card!
- To view the status of the payment transaction, please scroll down on the Third-party Payment MoonPay page and view the transaction under the Purchase History section.
- If this was the user's first transaction, it may take up to 2 hours to get the transaction processed and crypto deposited in the user’s GokuMarket wallet. Subsequent transactions should take around 15-30 minutes.