For AI Bot + DeFi, once the subscription order has been placed and processed it cannot be cancelled.
Please always make sure you have a solid and stable internet signal when placing your subscription order. If you click on the "Start Earning" and do not get a confirmation immediately, it could be due to poor internet connection. We recommend to check back during the next 24 hours to see if your order has been processed and visible under the "Active Bots" tab. Do not press the "Start Earning" button multiple times as it will process one subscription each and every time that cannot be cancelled.
Please note that both an internet connectivity issue on the user's end or a system maintenance upgrade may result in a delay for the purchased subscription to be reflected. Users can contact firstname.lastname@example.org or Live Chat directly with a representative to confirm the order, or simply wait up to 24 hours to check back in the "Active Bots" tab for the order to appear. If it does not appear after 24 hours, then the user can proceed to place the order.
NOTE: clicking on the purchase button multiple times may lead to multiple subscription orders, which will be confirmed and cannot be cancelled.